Coizu Posted October 27, 2020 Share Posted October 27, 2020 They will most likely wait a couple of days and then send out an email to everyone with further instructions. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304443 Share on other sites More sharing options...
LPForAll Posted October 27, 2020 Share Posted October 27, 2020 18 hours ago, hahninator said: They aren't going to manufacture thousands of CDs (a dying format already) to replace two 30 second instrumental songs. It is just not practical, especially in 2020 when the production process itself is an absolute disaster. They were already released in full on the LPU CDs. If it's bothering people that much then I'll gladly allow you to post the lossless versions of those 2 songs in full in this forum for download, so people get what they want. It isn't that big of a deal. There is no full intro for the Fillmore show as far as I know. It starts directly on the first song. I thought for a minute that whatever the band was using for the show intro must be copyrighted and they didn't get it cleared, but they used the same intro on that tour that they used at Rock am Ring 2001 and it has the intro on the official release. So who knows. Oh yes. That would be cool to have these tracks in lossless. Maybe someone could share or via DM if there's no other solution. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304444 Share on other sites More sharing options...
martinez Posted October 27, 2020 Share Posted October 27, 2020 1 hour ago, LPForAll said: Oh yes. That would be cool to have these tracks in lossless. Maybe someone could share or via DM if there's no other solution. I just posted a download for both songs, check "Other LP Downloads" subforum. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304448 Share on other sites More sharing options...
lpliveusername Posted October 27, 2020 Author Share Posted October 27, 2020 When you contact the e-mail, make sure to list every faulty item in your message. Link the band's tweet if necessary. Just heard of someone from Japan who only received the DVDs. No Projekt Revolution backstage pass and no lithograph. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304452 Share on other sites More sharing options...
JediAHoles Posted October 27, 2020 Share Posted October 27, 2020 23 minutes ago, lpliveusername said: When you contact the e-mail, make sure to list every faulty item in your message. Link the band's tweet if necessary. Just heard of someone from Japan who only received the DVDs. No Projekt Revolution backstage pass and no lithograph. Yeah, good point. But holy crap, those guys are already getting their replacements? I guess it's a good sign, maybe soon they'll acknowledge the rest of the world as well. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304453 Share on other sites More sharing options...
Wark Posted October 28, 2020 Share Posted October 28, 2020 Anyone got a reply back from them? All I've gotten was an automated email. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304510 Share on other sites More sharing options...
Eduard Posted October 29, 2020 Share Posted October 29, 2020 16 hours ago, Wark said: Anyone got a reply back from them? All I've gotten was an automated email. Nothing Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304546 Share on other sites More sharing options...
PeppePark Posted October 29, 2020 Share Posted October 29, 2020 Got an answer from Warner, they asked for my shipping address! Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304547 Share on other sites More sharing options...
blackout Posted October 29, 2020 Share Posted October 29, 2020 13 minutes ago, PeppePark said: Got an answer from Warner, they asked for my shipping address! Me as well! It seems like they responded to all of us today. Good! Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304548 Share on other sites More sharing options...
PeppePark Posted October 29, 2020 Share Posted October 29, 2020 8 minutes ago, blackout said: Me as well! It seems like they responded to all of us today. Good! Did you get another answer after you wrote your address? I'd like to know if they will inform us about the shipping and if we'll get a tracking number, or they just send the package and that's it 😂 Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304550 Share on other sites More sharing options...
Deafandblind Posted October 29, 2020 Share Posted October 29, 2020 I need to email them as my dvds are mislabeled and the demos were cut short the pass doesn't seem to be laminated either. Any advised before i send the email? Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304551 Share on other sites More sharing options...
JediAHoles Posted October 29, 2020 Share Posted October 29, 2020 58 minutes ago, blackout said: Me as well! It seems like they responded to all of us today. Good! Not all of us. Rip Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304552 Share on other sites More sharing options...
blackout Posted October 29, 2020 Share Posted October 29, 2020 1 hour ago, PeppePark said: Did you get another answer after you wrote your address? I'd like to know if they will inform us about the shipping and if we'll get a tracking number, or they just send the package and that's it 😂 No, I didn't. I sent them my shipping address and there was no response after that. 40 minutes ago, JediAHoles said: Not all of us. Rip Maybe it depends on the day you sent them the first e-mail. I did it almost right after the e-mail address appeared on LP's Twitter. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304554 Share on other sites More sharing options...
Igussek Posted October 29, 2020 Share Posted October 29, 2020 I am surprised that they didn't check somehow if I really have these things but okay, it's good that they will send us correct stuff. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304556 Share on other sites More sharing options...
NuMetalLover Posted October 29, 2020 Share Posted October 29, 2020 I just got the answer: Quote Dear Customer, Thank you for sending your inquiry in regards to your purchase of the Hybrid Theory: 20th Anniversary Edition Super Deluxe Box Set. We are aware that your box set may have included mislabelled DVDs. Also the laminate and MS lithograph may not have been printed to the high standard that was expected. We will serve replacements for these elements that are not correct. So please send us your address details so we can arrange the mail out to you. Your code for the digital download link that is included in the Super Deluxe Box Set has now also been updated with corrected versions of “Hurry” and “Chair” from the LPU Rarities disc. With kind regards WMG Customer Serviceteam @ optimal Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304560 Share on other sites More sharing options...
bloodbath Posted October 29, 2020 Share Posted October 29, 2020 Question for all of you, I haven't bought a box set yet (and unfortunately will take a long time for me to do it, since I'm unemployed). Is there any chance of a general repress with the mistakes already fixed? Thanks! Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304561 Share on other sites More sharing options...
lostek815 Posted October 30, 2020 Share Posted October 30, 2020 (edited) I sent email just now. hope they will replace soon. Edited October 30, 2020 by lostek815 Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304602 Share on other sites More sharing options...
Eduard Posted October 31, 2020 Share Posted October 31, 2020 On 10/26/2020 at 7:00 PM, Hybridtheory said: Look This vídeo Have long intro, different on dvd. This is a VLC Screenshot https://drive.google.com/file/d/1y3XcdD9GhFsuDmzskEL4XJ7zTBfZbl2Y/view?usp=sharing As you can see, there are too many titles with different lengths on the DVD, I don't know why. One of them has the duration of this video and there you see the intro. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304625 Share on other sites More sharing options...
ARS Posted November 3, 2020 Share Posted November 3, 2020 (edited) I ordered through Amazon and let Warner know up front when sending them an email. When I heard back, they asked for my order number, which gave me hope since that led me to believe they would give replacements to Amazon customers. However, just to be sure, I reiterated I ordered through Amazon while sending my order number, and... Hello ARS, Many thanks for your e-mail. We have noted you have placed your order with a separate company to us. Please locate your order confirmation email and contact the company who sent you that email. Alternatively, if you no longer have that email please look on your bank statement for the name of the company to whom the money for the order went to and contact them directly. Im sorry I could not be of more help. Kind regards, Scott Warner Music Customer Services So that was a waste of time. Why didn’t they let me know that beforehand? Honestly at this point, I give up. I cared the most about the replacement CDs, but from what I’ve seen they’re just giving people digital downloads. So trying to get a replacement box all for a better lithograph seems really pointless to me. I give up. You win, Warner. Edited November 3, 2020 by ARS Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304699 Share on other sites More sharing options...
lpliveusername Posted November 3, 2020 Author Share Posted November 3, 2020 1 hour ago, ARS said: I ordered through Amazon and let Warner know up front when sending them an email. When I heard back, they asked for my order number, which gave me hope since that led me to believe they would give replacements to Amazon customers. However, just to be sure, I reiterated I ordered through Amazon while sending my order number, and... Hello ARS, Many thanks for your e-mail. We have noted you have placed your order with a separate company to us. Please locate your order confirmation email and contact the company who sent you that email. Alternatively, if you no longer have that email please look on your bank statement for the name of the company to whom the money for the order went to and contact them directly. Im sorry I could not be of more help. Kind regards, Scott Warner Music Customer Services So that was a waste of time. Why didn’t they let me know that beforehand? Honestly at this point, I give up. I cared the most about the replacement CDs, but from what I’ve seen they’re just giving people digital downloads. So trying to get a replacement box all for a better lithograph seems really pointless to me. I give up. You win, Warner. Did you send an e-mail to the address in the main post? I also told them I ordered from Amazon and all I got was the automated message asking for my address so they could send the replacement. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304703 Share on other sites More sharing options...
JediAHoles Posted November 3, 2020 Share Posted November 3, 2020 So it turns out it was all a lie anyway? Fuck. Why did they even ask for the shipping adresses if they weren't going to send any replacements in the first place? I didn't get HT20 from Amazon but rather a 3rd party record store, so getting a full replacement box isn't even a possibility. Eh, I was hoping that Warner would step up and provide the products we paid for, but nope, that's too big an ask. I really wanted to frame those lithos Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304712 Share on other sites More sharing options...
JZLP-Benningstrong Posted November 4, 2020 Share Posted November 4, 2020 Who gives a fuck seriously? I would never use the DVDs or CDs they are just for collection and display. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304717 Share on other sites More sharing options...
leftshoe18 Posted November 4, 2020 Share Posted November 4, 2020 Plenty of people use the DVDs and CDs though (including myself). You aren't the only person who ordered the box set. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304718 Share on other sites More sharing options...
Coizu Posted November 4, 2020 Share Posted November 4, 2020 23 hours ago, JediAHoles said: So it turns out it was all a lie anyway? Fuck. Why did they even ask for the shipping adresses if they weren't going to send any replacements in the first place? I didn't get HT20 from Amazon but rather a 3rd party record store, so getting a full replacement box isn't even a possibility. Eh, I was hoping that Warner would step up and provide the products we paid for, but nope, that's too big an ask. I really wanted to frame those lithos I am 100% sure the other person wrote to the wrong email address. They never asked me for any order number or where I ordered it from. Just write them that you have faulty items and that you send them the mail for further steps. Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304721 Share on other sites More sharing options...
PeppePark Posted November 4, 2020 Share Posted November 4, 2020 That's really weird because they said "no matter where the initial purchase was from." Quote Link to comment https://lplive.net/forums/topic/14406-hybridtheory20-replacement/page/2/#findComment-304722 Share on other sites More sharing options...
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