I ordered through Amazon and let Warner know up front when sending them an email. When I heard back, they asked for my order number, which gave me hope since that led me to believe they would give replacements to Amazon customers. However, just to be sure, I reiterated I ordered through Amazon while sending my order number, and...
Many thanks for your e-mail.
We have noted you have placed your order with a separate company to us.
Please locate your order confirmation email and contact the company who sent you that email.
Alternatively, if you no longer have that email please look on your bank statement for the name of the company to whom the money for the order went to and contact them directly.
Im sorry I could not be of more help.
Warner Music Customer Services
So that was a waste of time. Why didn’t they let me know that beforehand?
Honestly at this point, I give up. I cared the most about the replacement CDs, but from what I’ve seen they’re just giving people digital downloads. So trying to get a replacement box all for a better lithograph seems really pointless to me. I give up. You win, Warner.