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LPU chat with Lorenzo


SergSlim
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Lorenzo held an LPU chat recently.

Talked about shipping refunds, PlugAir, Points Store, DSPs, LP(U)TVs...

 

Here's a transcript:

 

[9:30 PM] sergslim: Lorenzo, first question straight away. What's up with shipping costs for those who renewed the first day and payed more than it costs now

[9:31 PM] Lorenzo: @sergsslim: Shippibf costs were to be $13. we had a glitch. and we fixed it

[9:32 PM] sergslim: Will those who payed 17 will get a refund?

[9:32 PM] Lorenzo: but about the shipping. We are sending an e-mail to all that paid more. You will have an option to call Ground(ctrl) in and get the shipping rate fixed

[9:33 PM] sergslim: alright. Fine with me : ) Will wait for email than

[9:33 PM] Lorenzo: yes!

[9:33 PM] iamtherequiem: I paid $19

[9:34 PM] Lorenzo: The package for international was to be $57 + $13 shipping + small processing fee. We had a glitch! the package is not $80 as some are saying

[9:34 PM] mands15051: Glitches happen unfortunately... but glad its been sorted

[9:34 PM] Lorenzo: yes me too

[9:35 PM] iamtherequiem: well, i really don't mind about paying a little more

[9:35 PM] sergslim: Can you explain what is processing fee payed for, just if someone else is curious,

[9:36 PM] Lorenzo: processing fee is for the materials it takes to make the box etc.

[9:37 PM] sergslim: Oh, I see. Thanks

[9:36 PM] mands15051: My only worry is the customs charge... which is not Ground(ctrl)'s problem...

[9:37 PM] Lorenzo: customs fees are everywhere. nothing we can do. it's the law

[9:37 PM] sergslim: Haven't ever payed a customs fee for LPU package in Ukraine. Though I did pay it for stuff I bought at bandmerch few years ago

[9:38 PM] mands15051: South African LOVES to charge one... does my nut. If they kept it small as they did the 1st couple times stuff came in for me, great, last item, I almost paid the same amount I paid for the shirt in customs. Lol

[9:39 PM] Lorenzo: @mands yeah it happens, unfortunately

[9:41 PM] juniorkenji: you can anticipate how you will be resolved the problem of packages incorrect values

[9:43 PM] Lorenzo: @Junior, as I said on twitter. We fixed the error. e-mail coming this week for those who paid more for shipping. all fixed tho

 

[9:31 PM] mands15051: Recently heard that a Hard Rock will be opening in JHB, so future LPU meetup there? ;-)

[9:32 PM] Lorenzo: possibly!

 

[9:31 PM] juniorkenji: can you tell us a little more plugair?

[9:32 PM] iamtherequiem: i'm grazy abour thi plugair

[9:32 PM] Lorenzo: I will tell you more about PlugAir

[9:35 PM] Lorenzo: PlugAir

[9:35 PM] Lorenzo: you can find out a ton on info at plugair.com

[9:35 PM] Lorenzo: or LPunderground.com/plugair

[9:35 PM] Lorenzo: we will be sending you guys content for you to unluck monthly and unannounced.

[9:40 PM] sergslim: Lorenzo, many people are asking what's the purpose of PlugAir, if you could have used LPU login and password to restrict access to those who don't have membership.

[9:42 PM] Lorenzo: @serg, PlugAir is a KEY to unlock content stored in the cloud. that is how you an LPU members unlocks it. no one else can see unless they have the LPU PlugAir

[9:43 PM] sergslim: Why not use LPU login and pass as a key to unlock the same content in the cloud?

[9:44 PM] Lorenzo: @serg, because only LPU members with the LPU PlugAir can access the content

[9:44 PM] Lorenzo: no PlugAir no bonus content. but we still have the extras on LPU as well. PlugAir is just an addition

[9:45 PM] sergslim: Ok, thanks

[9:37 PM] juniorkenji: some information of the location of secret show in January?

 

[9:40 PM] jacklp: I saw your tweet Lorenzo. I was wondering if you ever answer messages on LPU??

[9:40 PM] Lorenzo: I read every message and every email and every tweet

[9:40 PM] jacklp: Since i sent you a message yesterday asking you a few questions

[9:40 PM] Lorenzo: sometimes it takes me a few days

[9:40 PM] jacklp: (i thought you of all people could answer)

[9:40 PM] Lorenzo: i have about 35 messages right now

[9:41 PM] jacklp: Oh that's great news :-) thank you

[9:42 PM] juniorkenji: I got your tweet will be sent email this week

[9:43 PM] Lorenzo: @jacklp, yes I will asnwer soon

 

[9:45 PM] Lorenzo: also guys. this year we have the new customise your membership feature

[9:46 PM] jacklp: What does this include!? :o

[9:46 PM] Lorenzo: you can add items as you want. starting with the $20 digital subscription

[9:46 PM] mands15051: That's very cool

[9:46 PM] Lorenzo: so you don't have to spend all the money right away like last years

[9:46 PM] sergslim: All In One FTW! : )

[9:46 PM] anvanoppens: that is really cool about this year's LPU

[9:47 PM] anvanoppens: ^^

[9:47 PM] Lorenzo: when you want anytime you can buy!

[9:47 PM] Lorenzo: haha

[9:47 PM] Lorenzo: yes ALL IN ONE is cheaper - $13 less. and the CD comes with it!

[9:47 PM] jacklp: all in one yes!!

 

[9:47 PM] jacklp: So it's $13 shipping to Europe?

[9:47 PM] Lorenzo: Yes!

[9:47 PM] Lorenzo: there is about $3 more for processing fee

[9:48 PM] Lorenzo: $57 + 16 for international

[9:48 PM] jacklp: This is probably a dumb question but if I ordered two things would it be $13 still?

[9:48 PM] Lorenzo: $57 + $9 for USA

[9:49 PM] Lorenzo: jack, if you ordered 2 ALL IN ONE + CD packs it maybe be around $20 for shipping

[9:50 PM] jacklp: What I meant was, if I ordered the LPU hoodie and the hardrock shirt (for example) would that be $13?

[9:50 PM] Lorenzo: jack, depends on the size of the package and the weight

[9:51 PM] jacklp: I don't know whether i'll be able to get both or not : ( yes that makes sense, thank you

[9:51 PM] Lorenzo: np

 

[9:47 PM] sergslim: Oh, I just thought of another question. Do you have LPU9 Vinyls left in warehouse?

[9:47 PM] Lorenzo: Yes we do.

[9:48 PM] kubussek: New items for points?

[9:48 PM] Lorenzo: sure we can work on point items

[9:48 PM] sergslim: I missed it, and it's the only LPU item I am missing which I really want.

[9:48 PM] Lorenzo: we will add the LPU9 vynil there

[9:48 PM] kubussek: Good ; )

[9:49 PM] sergslim: Great!

[9:49 PM] anvanoppens: points store > auctions

 

[9:49 PM] sergslim: I send a bug report for linkinpark.com website. Is it still monitored by anyone?

[9:50 PM] Lorenzo: LP.com has mods

 

[9:50 PM] feebs: camparty tonite? xD

[9:50 PM] anvanoppens: soon feebs, need to eat first

[9:50 PM] feebs: nomnomnom xD

[9:50 PM] brandontorio: I would get on webcam but nobody is on lol

[9:50 PM] Lorenzo: yes

 

[9:52 PM] brandontorio: Will we ever get DSPs again?

[9:52 PM] Lorenzo: @brandon

[9:52 PM] sergslim: Nice question!

[9:52 PM] Lorenzo: not sure yet. I hope so.

[9:52 PM] sergslim: We would love to

[9:52 PM] anvanoppens: would be greqt

[9:52 PM] fabarianlp: would be awesome

[9:53 PM] brandontorio: I just want dat ssmf dsp lol

[9:53 PM] Lorenzo: Hopefully yes

 

[9:53 PM] sergslim: So why is Iridescent 3D video private on LP's channel?

[9:53 PM] sergslim: http://www.youtube.com/watch?v=90froErd8sg

[9:53 PM] brandontorio: that video is private

[9:54 PM] sergslim: brandontorio - that's what I'm curious about. Why is it private?

[9:54 PM] brandontorio: is it your video? Just go to settings and change it. Idk what it is

[9:54 PM] sergslim: No, it's not mine. It is lininparktv's channel : )

[9:55 PM] mands15051: Doesn't show for me either serg

[9:55 PM] Lorenzo: don't think that is our video

[9:56 PM] sergslim: Are you sure?

 

[9:53 PM] kubussek: When chat with a band member? : )

[9:53 PM] Lorenzo: The guys have been super busy.

[9:53 PM] jacklp: ^ joe answered my question once :o

[9:53 PM] kubussek: Ah, I know, stupid question ;/

[9:53 PM] brandontorio: it's ok just leave a camera in the studio hooked up to chat XD

[9:54 PM] Lorenzo: haha yes I wish

[9:54 PM] feebs: xD

[9:54 PM] anvanoppens: haha brandon agree!

[9:54 PM] anvanoppens: real live LPTV ha

[9:55 PM] juniorkenji: when we have a new LPTV? or LPUTV 13

[9:55 PM] anvanoppens: Any LPUHQtv today?

[9:56 PM] Lorenzo: @Junior, new LPTV coming very soon. ASIA part 2. LPU-TV is being made from ASIA too

[9:56 PM] kubussek: Tomorrow ;D

[9:56 PM] Lorenzo: lots of events and Mark is working on them

[9:56 PM] anvanoppens: i wonder what happened to Camden's LPUTV episode. never got released

[9:56 PM] Lorenzo: It was there

[9:56 PM] anvanoppens: only the LPTV

[9:57 PM] Lorenzo: either or it made it!

[9:57 PM] anvanoppens: or only LPUTV, i can't remember

[9:57 PM] Lorenzo: that's what counts

[9:57 PM] anvanoppens: i was supposed to be on it lol

 

[9:57 PM] sergslim: Wasn't ALTNC video supposed to be in 3D too?

[9:57 PM] Lorenzo: no 3D

[9:57 PM] sergslim: : (

[9:58 PM] mands15051:

 

[9:56 PM] jacklp: Are LP your favourite band lorenzo? (out of interest)

[9:57 PM] Lorenzo: fav bands

[9:57 PM] Lorenzo: many!

[9:57 PM] jacklp: are LP one of them....?

[9:57 PM] Lorenzo: Placebo, The Killers, Of Monsters And Men, Crosses, Chvrches

[9:57 PM] brandontorio: Lorenzo what do u like mre

[9:58 PM] brandontorio: Dead By Sunrise or Fort Mionr?

[9:58 PM] brandontorio: I think they should collab sometime.

[9:58 PM] Lorenzo: love Fort Minor

[9:58 PM] Lorenzo: and DBS

[9:58 PM] jacklp: that was my question joe answered in a LPU chat once

[9:59 PM] anvanoppens: i only like some of those bands

[9:59 PM] jacklp: I think fort minor/dbs stuff should be in the store on here, that would be so cool

 

[9:58 PM] anvanoppens: lorenzo cam party?

[9:58 PM] Lorenzo: I have a meetig in 3 minutes

[9:59 PM] brandontorio: i expected people on cams

[9:59 PM] anvanoppens: aww

[9:59 PM] brandontorio: i guess you'll miss the party then!

[9:59 PM] Lorenzo: I will : (

 

[9:59 PM] anvanoppens: come back later xD

[9:59 PM] Lorenzo: guys, I will come back later

[9:59 PM] Lorenzo: see you soon

[9:59 PM] Lorenzo: thanks!

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[9:53 PM] sergslim: So why is Iridescent 3D video private on LP's channel?

[9:53 PM] sergslim: http://www.youtube.com/watch?v=90froErd8sg

[9:53 PM] brandontorio: that video is private

[9:54 PM] sergslim: brandontorio - that's what I'm curious about. Why is it private?

[9:54 PM] brandontorio: is it your video? Just go to settings and change it. Idk what it is

[9:54 PM] sergslim: No, it's not mine. It is lininparktv's channel : )

[9:55 PM] mands15051: Doesn't show for me either serg

[9:55 PM] Lorenzo: don't think that is our video

[9:56 PM] sergslim: Are you sure?

It was on LP channel for sure.

 

http://web.archive.org/web/20110705092613/...h?v=90froErd8sg

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