That's incredibly sad they basically locked out non-Warner customers and never notified USA buyers, must be wanting to increase sales on their end. What I find odd about these HT20 replacement kits is that they're willing to ship out replacements to people who don't even have the box and won't ship to people who do have the box?? That makes no sense to me how people who have the box can't even get a replacement kit, while I'm able to order a replacement kit without a box and no proof, and it even arrived (as you can see with the below message). Terrible job, Warner. Terrible job.