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lpliveusername

HybridTheory20 Replacement

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20 hours ago, lpliveusername said:

I think it's not supposed to look like this, but we confirmed some time ago that the US lithograph is slightly blurry too. The EU version just looks worse.

 

Yes. US one is slightly blurry. EU one was worse, but it looks like it's fixed back to what the US one is now.

 

On 11/14/2020 at 6:13 AM, Coizu said:

The backstage pass is now laminated but the cut out to put it on a lanyard or whatever isn't part of the backstage pass itself anymore but instead they extended the laminated plastic and did the cut out there, so still a minor difference to the US version (but at least it is properly laminated now, so it's all good).

 

That's what real passes should look like, yours is like what actual tour passes are. So yours is actually better than the US one now haha

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4 hours ago, hahninator said:

 

Yes. US one is slightly blurry. EU one was worse, but it looks like it's fixed back to what the US one is now.



Then that sounds like the scan was not very good to begin with. Kind of reassuring at least? Like (lets just imagine for a second) they could just print it at that quality, then at least we know its as "good" as its going to get (if anybody gets me)

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Received 1 set of replacements today! Two DVDs, Mikes litho and the laminate. While the first three items are an upgrade, the litho still looks bad in my opinion...but I won't brag about it longer than this sentence haha

Edited by michalangelo

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21 hours ago, michalangelo said:

Received 1 set of replacements today! Two DVDs, Mikes litho and the laminate. While the first three items are an upgrade, the litho still looks bad in my opinion...but I won't brag about it longer than this sentence haha

 

Could you or someone else post a picture of the litho and laminate? 

 

 

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On 11/14/2020 at 12:13 PM, Coizu said:

Got my replacements.

The DVDs are fixed.

The lithograph looks slightly better than before but still blurry. Do they not look at those things and check if they fixed the problem? Or is that actually the quality Mike intended the print to look like?

The backstage pass is now laminated but the cut out to put it on a lanyard or whatever isn't part of the backstage pass itself anymore but instead they extended the laminated plastic and did the cut out there, so still a minor difference to the US version (but at least it is properly laminated now, so it's all good).

 

I got nothing. The best thing is that in the first e-mail, I immediately gave them my shipping address, and in response they asked for the shipping address, lol. And since then no answer...

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40 minutes ago, lostek815 said:

I got nothing. The best thing is that in the first e-mail, I immediately gave them my shipping address, and in response they asked for the shipping address, lol. And since then no answer...

 

Don't despair. I got my response this week:

 

Dear customer,

The replacement of the faulty components will be sent out as soon as possible and should be with you in the near future.

Apologises again for the inconveniences.

Kind regards and enjoy the music.

WMG Customer Serviceteam @ optimal

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